Frequently Asked Questions 

Q.  I'm interested in viewing one of your units. How do I set up an appointment?
E-mail us at Rentals@Smartpm.ca and indicate which apartment(s) you are interested in seeing, and when you are available to see it or call us at 613-795-7368 ext 102 to set up your appointment.


Q. 
Can I break my lease?
All lease agreements are legal contracts that cannot be broken without the consent of both parties involved. Therefore, you cannot break your lease without first consulting Smart Property Management and obtaining their approval. See Subletting/Reassigning for further details on ways to assign the responsibility of the lease to another party.


Q. 
How do I put a request in for repairs?
All requests for repairs must be submitted in writing. You can either submit your request using our online request form. Please indicate in as much detail as possible what the problem is and what kind of repairs are required. Your request will be addressed as soon as possible. If your situation is an emergency (leaks, flood, no heat/water/electricity, etc), please contact the office at 613-795-7368 and dial 9 for immediate attention.


Q.   What do I do if there is a fire in my apartment?
Get out safely, call 911, and inform our office as soon as possible.

 

Q.  I have an emergency repair that requires immediate attention. What do I do?
If your situation is an emergency (leaks, flood, no heat/water/electricity, etc), please contact the office at 613-795-7368 and dial 9 for immediate attention.

 

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